Dispatch of 2013-14 Payment Booklets

Further to the ‘what’s new’ message issued on the 5 December 2013 we are pleased to advise you that we have obtained an extension on the period of time that the 2013 to 2014 booklets will be issued before we have to take the suspending action.
Dispatch of the 2014 to 2015 Booklets will now be starting on the 6 January 2014. So dispatch of the 2013 to 2014 Booklets will now continue until then.
This means that:
  • Where a request is received between 3 January 2014 and 24 January 2014 we will issue the booklet in the week commencing 27 January 2014.
The guidance given in the previous message will still apply for payment due on 19 January 2014.

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